Biography:

Erica Osborne has nearly 20 years’ experience working with health care organizations across the country. Her work focuses on the unique and important role of governance; critical issues facing health care organizations today; and empowering boards to make the important policy decisions necessary for organizational success. She provides an industry perspective and challenges boards to analyze and discuss the critical issues facing their organizations. 

Cindy Fineran has over 25 years’ experience in the health care field. A consultant since 2008, she has extensive experience planning and facilitating leadership retreats; planning and conducting surveys; focus groups and one-on-one interviews with board members and senior leaders; developing case examples for the AHA; and writing white papers and summary reports on a broad range of topics.