After over 20 years as a secretary and then PA herself, Heather established Baker Thompson Associates in 2000 to inspire Office Professionals to excel in their roles for their success and the success of their organizations. This award-winning trainer now travels the world working with small and large companies, public and private.
She is the author of four Amazon top ten-selling books and the creator of the BakerWrite speed writing system, which is also offered in all Pitman Training franchises and by licensed training companies around the world.
Heather is also proud to be a Prince’s Trust business mentor in the UK and one of the many mentors for Isipho Admin in South Africa.
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