FAQ's


    1. What is a live webinar?
  • A live webinar is an interactive session organized over the internet. The sessions are taken up by panel of the best experts in respective industries and at the pre-scheduled time. The sessions or conferences stretch for 60 to 90 minutes. The session commences with a detailed discussion on the topic. The conference is later followed by question and answer session wherein the participants put up their queries via live audio or live chat. The instructor responds them in a real time.

  • 2. What is a live-audio conference?

    Live-audio webinar is same as a live webinar. However in live audio webinar, the participants are devoid of video or screen share. They can as ask questions from the speaker at the end of the webinar through live audio or a chat process and get answered by the speakers in real time. The session is for the duration of 60-90 minutes.

  • 3. What if I can't make it to the webinar due to my pre-occupied schedule?

    Even if you couldn’t attend live webinar, don’t worry! We provide the transcript of live webinars in PDF version, called as transcripts. You can use these transcripts as a reference notes later or as an alternative to the webinars and audio conferences. The transcripts come with the presentation file used by the speaker in the concerned webinar.

  • 4. Can I get On- Demand Conferences of Webinars/ Audio Conference/ Workshop?

    Yes we provide you an On-Demand Conferences of Webinars/Audio Conference/Workshop. The live conferences/webinars are recorded and made available for purchase at a later date and take up the form of On-Demand webinars/audio conference/workshop. You can watch these webinars at a particular day without any time boundaries. You can replay the sessions several times at any hour. However to watch the On-Demand sessions again on some other date, you need to repurchase the product.

  • 5. Can I get the DVD for the webinar/ Audio Conference/ Workshop for my further use?

    Yes, we provide you the DVD for the webinar/Audio Conference/Workshop as per your requirement and convenience. DVDs include audios, videos, and presentations used by the speaker. These DVDs can be accessed anytime and from anywhere without a net connection.

  • 6. How long will it take to receive my DVD?

    You will receive DVD within the period of 7-8 working days post placing your order. In case you want to receive your product (DVD) outside US you need to get connected to our customer support representative. You will also be paying $30 more on the product for delivery of the product outside US.

  • 7. Is the digital download option available for webinar/ Audio Conference/ Workshop?

    Yes, you can access the digital download option for webinar/Audio Conference/Workshop after the purchase. These are digital versions of recorded webinars/audio conferences/workshops.

  • 8. How to register for any Webinar/ Audio Conference/ Workshop?

    To register for any Webinar/Audio conference/Workshop, you are required to follow the following steps:

    • Online registration: You are free to register for any Webinar/Audio Conference/Workshop at any hour of the day or night on our website. The registration option is easily visible in Webinar/Audio Conference/Workshop section.
    • Registration via phone: To register yourself through call, you need to connect with us on - +1-844-899-4647. Our team will get you registered manually.
    • Registration via e-mail/Fax: To register yourself via email, you can send your details at - cs@Profeducations.com and request for a registration form or you can fill in the application form and fax on +1-844-899-4647.

  • 9. Can I ask a question during or after a live webinar/ Audio Conference/ Workshop?

    Yes, you are free to put up questions at the end of the live webinar/Audio Conference/Workshop and get them answered in the real time of the speaker. You also have the option to email your questions to the speaker.

  • 10. What do I need to attend the live Webinar/ Audio Conference/ Workshop?

    To attend Live Webinar/Audio Conference/Workshop, you need to have an access to a good internet connection and must own an electronic gadget- mobile phone or a laptop or I-pad etc. You will receive notifications of the upcoming and live webinars via e-mail.

  • 11. I missed the live session of Webinar/ Audio Conference/ Workshop, what to do?

    You can have access to Webinar/Audio Conference/Workshop even after skipping a live session in the form of DVDs, Transcripts, On-Demand sessions and Digital Downloads that are made available after purchase.

When and how will I receive information on how to participate in the live webinar/ audio conference/ workshop?
  • You will receive the following details on your registered e-mail id 48 hours prior to the commencement of Live Webinar/Audio Conference/Workshop:

  • 1. Dial-in instructions to access the chosen product. You require a phone for the same.

  • 2. A link to access using a device that is compatible with video/audio.

  • 3. Download Link & Password for the webinar/audio conference/workshop handouts & related materials from the Webinar page at www.Profeducations.com. We suggest you to keep checking your spam and junk folder 48 hours prior to Webinar/Audio Conference/Workshop in case the mails are sent to your spam folder.

How late can I register for any Webinar/ Audio Conference/ Workshop?
  • We suggest you to register for the webinar/Audio Conference/Workshop as early as possible to avoid technical issue or rush. In case you have not been able to register and want to access to the live webinar/audio conference/workshop, you can register for the same 30 minutes before the webinar begins. You can also call customer service representative to receive the dial-in instructions.

How long will it take to receive the transcript?
  • You will receive the transcripts within a period of 1-2 working weeks after the date live session/audio conference/ workshop is held.

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