Human error is about human behavior. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented once we understand the factors and causes of these events. From procedures, training, and workplace environments many variables that affect human behavior CAN be controlled to reduce the likelihood of these occurrences. To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and/or fixed.

Learning Objectives:-

• Understand human error: factors and causes.
• Understand the importance: regulatory and business.
• Define the process to manage Human Error deviations.
• Identify Root Causes associated with human error deviations.
• Learn how to measure human error rates at your site.
• Identify what I can do to support human reliability.

Areas Covered in the Session:-

• Background on Human Error Phenomena
• Importance of Human Error Prevention/reduction
• Training and human error
• Facts about human error
• Human Error as the Root Cause
• What is Human Error
• How is Human Error controlled?
• Common mistakes: Memory failures, Overconfidence, We believe we are above average, Visual Detection, Vigilance Effectiveness.
• Types of error
• Human error rates and measurement
• Trending and tracking
• Prediction
• CAPA effectiveness

Why Should You Attend?

This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes, and root causes for these events. We will discuss the latest trends in human error issues in the industry.

Who Should Attend?

GMP regulated manufacturing facilities including Pharma medical devices, biologics, food and nutrition, and any other organization that has employees executing activities in which they can make mistakes (ALL).

• Training managers and coordinators
• Operations
• Manufacturing
• Plant engineering
• QA/QC staff
• Process excellence/improvement professionals
• Industrial/process engineers
• Compliance officers
• Regulatory/legislative affairs professionals
• General/corporate counsel